Talk:Community Manager

Sounds like an excellent idea to me...Do we have any volunteers for the position?

I'll volunteer. Shwartzring 17:16, 4 July 2009 (UTC)

Small Team?

I think that this project would lend itself very well to a team of 2 or 3 people. Definitely one lead Manager and perhaps one or two assistants/deputies. --Indirik 02:41, 1 July 2009 (UTC)

Much like we discussed on the dev list already. I made the decision to have one community manager, because the position needs a "face", but he should have 1-2 people who support him and help out when he's on holiday, etc. --Tom 15:37, 1 July 2009 (UTC)

Wiki or list?

Excellent idea, but would it be placed on this wiki, or some sort of list? I guess it'll be wiki, but won't it be difficult to communicate that way? 'Cause everyone can just edit a page etc. --Wimpie 18:00, 1 July 2009 (UTC)

I would say wiki, because it's easier to organize and browse. It's true that any user can edit a page but the wiki does keep a record of edits. If the page gets messed up, the CM can figure it out pretty quick and fix it. --Squirrel 17:14, 2 July 2009 (UTC)

True, and those that mess it up can be banned or something? If it was on purpose I guess.. Anyway that's not the main concern. A list gets you a lot of emails, which basicly is my reason (+not enough time) not to subscribe to the d-list. I see the Community Manager more like a forum than a d-list like concept anyway... --Wimpie 19:34, 1 July 2009 (UTC)

I would view it as both list and wiki. The CM would have to be active on the DList. That's where most of your feature requests come from, and where a lot of people are going to go to ask questions. A wiki page could be used to gather information, FAQs, feature requests, policies, etc. The important thing about any official CM page is that only the CM (or his helpers) should be editing it. You don't want anyone else adding their own viewpoint or speculation. That way the CM page remains authoritative on the subjects it covers. Depending on how Tom wants to handle it, the CM could be made a wiki editor, and the CM page protected. That way random people could not make unauthorized changes. If it is done via a regular, open wiki page, then anyone abusing the page can be warned, and then banned, if needed. --Indirik 22:39, 2 July 2009 (UTC)

For the love of all that is holy, can we finally do away with the D-List and move towards a forum? With an active Community Manager, we can have a moderated forum as opposed to an inbox-filling D-List. Easier for people to interact and much more public. --Darksun 01:21, 3 July 2009 (UTC)

I would refer you to the Frequently Asked Frequently Rejected section of the CM wiki page if we had one <grins>. Tom doesn't like forums, so that's that. --Shwartzring 09:51, 3 July 2009 (UTC)

Well ok, no forum then. Then I'd go for Indirik's suggestion, a protected page for the CM (and his helpers). Because making it public for everyone, warning or banning anyone etc has no use and takes a lot of time to maintain. The D-list could still be what it is now, but as many are not subscribed, maybe a summary could be posted here, or something? And people could actually reply (a seperate section where they are able to reply?). I'm not sure, this all could get very complicated if we start to add more suggestions & views. Maybe it's best to stick to the basic concept. --Wimpie 17:53, 3 July 2009 (UTC)

Tom's not the only one that doesn't like web forums. --Indirik 19:42, 4 July 2009 (UTC)

Why don't you just go here[1], set one up, and manage it? Why does everything always have to be done for you? --Justaguest 05:49, 4 July 2009 (UTC)

It's not that we couldn't do it (well, /I/ couldn't, but I'm sure others could), but it wouldn't be official, and the whole point of the CM position is that it /would/ be official. --Shwartzring

you don't need to make an "official" one. Just because the D-list is official, doesn't mean that anything much comes of it, or it really controls anything in-game. Half the feature requests on the bugtracker never were discussed on the D-list, and most of the stuff on the D-list never makes it to the TODO list. Go make one where people can chatter, get your own Community Manager to shift through the better ideas once the forum agrees on how they want something set up, and pass it on to the right people. --Justaguest

I agree with --Indirik

A small team would do well. But having one helper per island.